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June 10, 2022
Answered

Is there a way to delete shared cloud documents after a creator's account has been disabled?

  • June 10, 2022
  • 1 reply
  • 266 views

We have a team of 10+ people using shared XD cloud documents but a few of their accounts have been closed/disabled. Is there a way to delete the files without access to their account. Their files are now broken/taking up space in the cloud?

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Correct answer HARSHIKA_VERMA

Hi @jessicam11596331,

 

We are sorry for the delay in response. We would suggest you check this article which might help you. 

 

Let us know if that helps.

 

Thanks,

Harshika

1 reply

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity ManagerCorrect answer
Community Manager
June 21, 2022

Hi @jessicam11596331,

 

We are sorry for the delay in response. We would suggest you check this article which might help you. 

 

Let us know if that helps.

 

Thanks,

Harshika