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jessicam11596331
Participant
Jun 10, 2022 6:46 PM UTC
Answered

Is there a way to delete shared cloud documents after a creator's account has been disabled?

We have a team of 10+ people using shared XD cloud documents but a few of their accounts have been closed/disabled. Is there a way to delete the files without access to their account. Their files are now broken/taking up space in the cloud?

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Harshika Verma
Harshika VermaCorrect answer
Community Manager
Jun 21, 2022 2:10 PM UTC

Hi @jessicam11596331,

 

We are sorry for the delay in response. We would suggest you check this article which might help you. 

 

Let us know if that helps.

 

Thanks,

Harshika

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1 reply

Harshika Verma
Community Manager
Harshika VermaCommunity ManagerCorrect answer
Community Manager
Jun 21, 2022 2:10 PM UTC

Hi @jessicam11596331,

 

We are sorry for the delay in response. We would suggest you check this article which might help you. 

 

Let us know if that helps.

 

Thanks,

Harshika

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