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T
trayyymo
Participant
June 9, 2021
Question

Issue downloading SVGs from shared link

  • June 9, 2021
  • 1 reply
  • 986 views

My dev just downloaded an SVG from the shared XD link and it downloaded with jumbled layers. The issue also occurs when I export the image from XD. This has happened at least twice now and I'm not sure why or how to fix it. 

 

The original image, in XD, is a linked Ai vector. 

 

Original (as seen in the XD file):

SVG downloaded from XD:

    This topic has been closed for replies.

    1 reply

    M
    Community Manager
    mhiremat@adobe.comCommunity Manager
    Community Manager
    June 10, 2021

    Hi default,

    Thank you for reporting us, could you please share the details listed below.
    1. In which version of XD your fcaing the issue
    2. Is it consistent with the all files
    3.In which system facing the issue Win /Mac.

    4.Is it with the specfic image 
    We will try the  reproduce the issue from our end , and try to resolve ASAP.

    Regards,

    Ashwini M Hiremath

     

     

      T
      trayyymoAuthor
      Participant
      June 10, 2021

      Hey Ashwini, 

      Thanks for your help. 

       

      1. V 41.0.12

      2. It is not consistent with all files:

      not consistent with link Ai image

      occurs in multiple XD files, but is not consistent with linked Ai image within the files

      3. Mac is facing the issue

      4. It seems to be related to a specific image. I have had this happen to me twice with 2 different Ai images in XD file. 

       

      I am not able to reproduce the issue often, but I'm also not sure how to fix it. I'm happy to send you the XD link via email so you can take a look. 

      M
      Community Manager
      mhiremat@adobe.comCommunity Manager
      Community Manager
      June 11, 2021

      Hi default,

      Please send the XD link and if poosible attach the image [mhiremat@adobe.com] in which your facing the issue.. add Mac version also, so will resolve it from our end.

       

      Regards,

      Ashwini M Hiremath.

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