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Sep 30, 2022 6:20 PM UTC
Question

Issue with prototypes not loading

Getting an "issue displaying prototype' error. I tried everything on the help page and it's still happening, but I am getting this WEbGL error:

<div class="errorToast-2qkdF react-spectrum-provider spectrum spectrum--lightest spectrum--medium" data-auto="webglErrorToast"><div role="alert" class="spectrum-Toast spectrum-Toast--error"><svg class="spectrum-UIIcon-AlertMedium spectrum-Icon spectrum-Toast-typeIcon" focusable="false" aria-label="Error" role="img"><path d="M8.564 1.289L.2 16.256A.5.5 0 0 0 .636 17h16.728a.5.5 0 0 0 .5-.5.494.494 0 0 0-.064-.244L9.436 1.289a.5.5 0 0 0-.872 0zM10 14.75a.25.25 0 0 1-.25.25h-1.5a.25.25 0 0 1-.25-.25v-1.5a.25.25 0 0 1 .25-.25h1.5a.25.25 0 0 1 .25.25zm0-3a.25.25 0 0 1-.25.25h-1.5a.25.25 0 0 1-.25-.25v-6a.25.25 0 0 1 .25-.25h1.5a.25.25 0 0 1 .25.25z" class="spectrum-UIIcon--medium"></path><path d="M10.563 2.206l-9.249 16.55a.5.5 0 0 0 .436.744h18.5a.5.5 0 0 0 .5-.5.494.494 0 0 0-.064-.244l-9.251-16.55a.5.5 0 0 0-.872 0zM12 17.25a.25.25 0 0 1-.25.25h-1.5a.25.25 0 0 1-.25-.25v-1.5a.25.25 0 0 1 .25-.25h1.5a.25.25 0 0 1 .25.25zm0-3.5a.25.25 0 0 1-.25.25h-1.5a.25.25 0 0 1-.25-.25v-6a.25.25 0 0 1 .25-.25h1.5a.25.25 0 0 1 .25.25z" class="spectrum-UIIcon--large"></path></svg><div class="spectrum-Toast-body"><div class="spectrum-Toast-content">There was a problem displaying this prototype. Please try these <a target="_blank" href="https://www.adobe.com/go/xd_ncp_troubleshooting">troubleshooting steps</a>.</div></div></div></div>

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    2 replies

    Inspiring
    Dec 29, 2022 5:33 AM UTC

    There are a few potential reasons why your Figma prototype might not be loading. These include the file being too large or having too many components, errors in the code, or compatibility issues with your browser. You can try reloading the page, clearing your browser's cache and cookies, or using a different browser.

     

    Greeting,

    Rachel Gomez

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    Myra Ferguson
    Community Expert
    Community Expert
    Dec 28, 2022 11:46 PM UTC

    In case you haven't been able to solve the issue, I saw another thread with a solution that recommended troubleshooting solutions in the following article:

     

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