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Heather Strickland
Participant
January 29, 2026
Question

Issues adding creative cloud library assets to XD

I’ve been using creative cloud libraries & XD for about a year now. Today I tried to add an asset to one of my workspaces today & received this error message. I’ve tried deleting & reinstalling XD, unsyncing & syncing libraries, starting fresh on a new workspace, restarting my computer & nothing seems to work. Hoping someone can help me get up and running again!

 

    1 reply

    justlearnskills
    Community Expert
    Community Expert
    January 30, 2026

    ​@Heather Strickland There is only so much can be done wit XD, as XD is forever maintenance mode. Instead of importing it, just copy and paste in. 

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