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Phillip5FBB
Participant
October 15, 2020
Answered

Issues with sharing files

  • October 15, 2020
  • 2 replies
  • 913 views

I have an issue with my account where I cannot access file syncing and cant send any of my Adobe XD files online to my class nor save any to the cloud. I bought my subscription through collegebuys and it had worked a few weeks ago, but now doesnt want to work for me anymore.

I also had registered my bought account with the same account given to me by my school. The issue could be that they conflict with each other, but I am not sure. I hope I was informative with my situation.

 

This topic has been closed for replies.
Correct answer Rishabh_Tiwari

I am so sorry for the delay in response, please refer to this article: https://helpx.adobe.com/enterprise/admin-guide.html/in/enterprise/using/support-for-enterprise.ug.html

 

2 replies

W
www.sendbig.com
Participant
August 19, 2021

Check out SendBig to share files for free up to 30GB with an unlimited number of transfers.

Rishabh_Tiwari
Community Manager
Rishabh_TiwariCommunity Manager
Community Manager
October 15, 2020

Hi Phillip,

 

Thanks for reaching out. It looks like you have an Enterprise account, I'd request you to log a ticket with the Enterprise team using this link: https://helpx.adobe.com/contact/enterprise-support.html

 

Regards

Rishabh

P
Phillip5FBBAuthor
Participant
October 16, 2020

thank you very much for the link but could i have a more in depth guide on how to log a ticket?

Rishabh_Tiwari
Community Manager
Rishabh_TiwariCommunity ManagerCorrect answer
Community Manager
October 28, 2020

I am so sorry for the delay in response, please refer to this article: https://helpx.adobe.com/enterprise/admin-guide.html/in/enterprise/using/support-for-enterprise.ug.html

 

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