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Participant
Mar 22, 2021 5:31 AM UTC
Question

Issues with the android app, specifically with s10 artboard.

Am I the only one having a problem viewing mobile artboard prototypes on my android phone (started on the latest update).

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    3 replies

    Participating Frequently
    Mar 22, 2021 10:39 AM UTC

    Hello there,

     

    Thanks for writing us, could you please elaborate the issue or scenario in which you are facing issue.Also add following information :

     

    1) Version of desktop XD and mobile XD ?

    2) Is this specific to s10 artboard  ?

     

    Regards,

    Rajasekhar.

     

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    Henok5DAAAuthor
    Participant
    Apr 1, 2021 7:09 AM UTC

    Greetings

    The desktop version is the update before 38.1.12.

    Mobile version of the latest app on play store as of March 28.

     

    Regards Henok

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    Harshika Verma
    Community Manager
    Community Manager
    Apr 5, 2021 4:39 PM UTC

    Thanks for sharing the information. Could you please share the prototype link with us or a screenshot with us for better understanding? Does that happen with every file having a specific artboard?

     

    We'll try our best to help.

     

    Thanks,

    Harshika

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