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The XD Penguin
The XD Penguin
Participant
March 12, 2024
Question

Issues with XD on my account

  • March 12, 2024
  • 2 replies
  • 186 views

Hello, i have an adobe education plan.

Now the problem is when i signed in to my account all my  apps where there BUT Adobe XD. I've tried everything to fix it but nothing works.

 

could i get furthur clarifacation or more help.

 

Regards..

    This topic has been closed for replies.

    2 replies

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity Manager
    Community Manager
    March 28, 2024

    Hi,

     

    Sorry to hear about the trouble. If you're still unable to access Adobe XD, please share your Adobe ID through DM by clicking on my name. We'll try our best to assist.

     

    Thanks

    Rishabh

    Spas K.
    Community Expert
    Spas K.Community Expert
    Community Expert
    March 14, 2024

    Hey there! That's a CC All Apps plan, but with the student / teacher discount applied, correct? You should still have Xd available, but I've read some users had to get in touch with Adobe support and have it manually re-activated. That would be the next step.

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