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Participant
Nov 3, 2020 3:39 PM UTC
Answered

IT HAS BEEN IMPOSSIBLE TO DOWNLOAD ADOBE XD BECAUSE IT ASKS ME TO UPDATE MY OPERATING SYSTEM, HELP!

Hello guys, it has been impossible to download the adobe xd, I have an imac and two laptops and neither works, a window always appears that says I need macOS after 10.14 And my competitors are 10.13, does anyone know how to solve this? I actually bought the program and it doesn't open for me either

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    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Nov 3, 2020 4:01 PM UTC

    Hi there,

     

    Thanks for reaching out. For a new installation, Adobe XD is compatible with macOS X v10.14 or later, and Windows 10 (64-bit) - Version 1803 (build 10.0.17134) or later. For more information, please refer to this article: https://helpx.adobe.com/xd/user-guide.html/xd/system-requirements.ug.html

     

    Feel free to reach out if you need any other questions or need any further assistance.

     

    Regards

    Rishabh

     

    1 reply

    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Nov 3, 2020 4:01 PM UTC

    Hi there,

     

    Thanks for reaching out. For a new installation, Adobe XD is compatible with macOS X v10.14 or later, and Windows 10 (64-bit) - Version 1803 (build 10.0.17134) or later. For more information, please refer to this article: https://helpx.adobe.com/xd/user-guide.html/xd/system-requirements.ug.html

     

    Feel free to reach out if you need any other questions or need any further assistance.

     

    Regards

    Rishabh

     

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