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June 12, 2020
Answered

JIRA App - Whitelist IP

  • June 12, 2020
  • 1 reply
  • 384 views

Hello,

 

We'd like to try the XD JIRA App with our On-prem JIRA instance. The installation documentation lists the Adode servers to whitelist by FQDN, however, we are prohibited from whitelisting by FQDN and need the IP's of your servers. Can you provide the IP addresses that we would need to whitelist?

 

Thanks in advance,

 

-John

 

    This topic has been closed for replies.
    Correct answer Harshika Verma

    Hi John,

     

    Thank you for reaching out and using XD. I have found two related article: https://helpx.adobe.com/in/xd/help/jira-add-on.html and if you're on enterprise network please ask your admin team to enable the network endpoints as mentioned here: https://helpx.adobe.com/in/enterprise/kb/network-endpoints.html

     

    If that doesn't help, please get in touch with our support team using this link: https://helpx.adobe.com/in/contact.html for immediate assistance.

     

    Hope it helps.

     

    Thanks,

    Harshika

    1 reply

    Harshika Verma
    Community Manager
    Harshika VermaCommunity ManagerCorrect answer
    Community Manager
    June 12, 2020

    Hi John,

     

    Thank you for reaching out and using XD. I have found two related article: https://helpx.adobe.com/in/xd/help/jira-add-on.html and if you're on enterprise network please ask your admin team to enable the network endpoints as mentioned here: https://helpx.adobe.com/in/enterprise/kb/network-endpoints.html

     

    If that doesn't help, please get in touch with our support team using this link: https://helpx.adobe.com/in/contact.html for immediate assistance.

     

    Hope it helps.

     

    Thanks,

    Harshika