Jira cloud plugin well installed but not working

Question

Hi all,I downloaded the Jira plugin and installed Adobe Xd on Jira. On XD I manage to display my projects and jira tickets but if I click on a ticket I get an error message. Any Ideas ?Thank you !

Rishabh_Tiwari · Accepted Answer

Hi Celine,

Sorry to hear about the trouble. It looks more like a plugin issue, so if you have tried basic troubleshooting like re-installing the plugin, I'd recommend contacting the plugin support directly. To contact them, please right-click on the plugin name in the panel and then click support.

Let us know if you need any further assistance, we'll try our best to help you with it.

Regards

Rishabh

Aria Vanessa5C93 · Answer

Hi Adobe team,Same problem... and the support doesn't work guys!If that plugins is not anymore active for Adobe XD why still there on the library?They dont take care about our complaint they said you need to figure out with Adobe...So what is the solution?A bit tired to play Ping-Pong between Atlassian support vs Adobe Support.Thanks for your understanding!AV.

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