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evelyn57875
Participant
Dec 23, 2021 11:29 AM UTC
Answered

Jpeg quality is greyish in my XD

Hi there

 

When I export my design I see a greyish jpeg instead of real colors. When I ask my collegue to send me the jpegs then I got the correct colors. I don't understand why I see not correct on my XD. Could you please help me? 

 this is what I see.

 this it should be. 

 

Thanks in advance. 

Ezgi

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evelyn57875
evelyn57875Correct answer
Participant
Jan 4, 2022 2:45 PM UTC

Thanks Ares but this issue hasn't been solved, they upvoted the request and I did the same, but unfortunetely this is not a solution. https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/17480899-color-management-set-color-profiles

4 replies

Ares Hovhannesyan
Community Expert
Community Expert
Dec 25, 2021 4:46 PM UTC
evelyn57875
evelyn57875AuthorCorrect answer
Participant
Jan 4, 2022 2:45 PM UTC

Thanks Ares but this issue hasn't been solved, they upvoted the request and I did the same, but unfortunetely this is not a solution. https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/17480899-color-management-set-color-profiles

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AkinGn
Community Expert
Community Expert
Dec 24, 2021 4:28 PM UTC

Hi Ezgi, hmmm I've never experienced the problem but read about some similar conversations I suggest you to share also your system details for people to be able to be more helpful. I'd also make sure that exporting the images in 100% quality. And as I'm seeing in this conversation: https://community.adobe.com/t5/adobe-xd-discussions/help-xd-is-exporting-super-low-res-jpegs-and-pngs/td-p/11129350 you might want to upvote this feature request : https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/17480899-color-management-set-color-profiles 
Hope this helps 🙂

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evelyn57875
Participant
Jan 4, 2022 2:48 PM UTC

Thanks Akin, I have Windows 10,  export always 100% quality and I checked and upvoted what you sent but unfortunately this not a solution. 

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