Skip to main content
evelyn57875
evelyn57875
Participant
December 23, 2021
Answered

Jpeg quality is greyish in my XD

  • December 23, 2021
  • 4 replies
  • 840 views

Hi there

 

When I export my design I see a greyish jpeg instead of real colors. When I ask my collegue to send me the jpegs then I got the correct colors. I don't understand why I see not correct on my XD. Could you please help me? 

 this is what I see.

 this it should be. 

 

Thanks in advance. 

Ezgi

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer evelyn57875

    Thanks Ares but this issue hasn't been solved, they upvoted the request and I did the same, but unfortunetely this is not a solution. https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/17480899-color-management-set-color-profiles

    4 replies

    Ares Hovhannesyan
    Community Expert
    Ares HovhannesyanCommunity Expert
    Community Expert
    December 25, 2021

    Please review Solved: Help! XD is Exporting Super Low-res JPEGs and PNGs - Adobe Support Community - 11129350

      evelyn57875
      evelyn57875AuthorCorrect answer
      Participant
      January 4, 2022

      Thanks Ares but this issue hasn't been solved, they upvoted the request and I did the same, but unfortunetely this is not a solution. https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/17480899-color-management-set-color-profiles

      AkinGn
      Community Expert
      AkinGnCommunity Expert
      Community Expert
      December 24, 2021

      Hi Ezgi, hmmm I've never experienced the problem but read about some similar conversations I suggest you to share also your system details for people to be able to be more helpful. I'd also make sure that exporting the images in 100% quality. And as I'm seeing in this conversation: https://community.adobe.com/t5/adobe-xd-discussions/help-xd-is-exporting-super-low-res-jpegs-and-pngs/td-p/11129350 you might want to upvote this feature request : https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/17480899-color-management-set-color-profiles 
      Hope this helps 🙂

        evelyn57875
        evelyn57875Author
        Participant
        January 4, 2022

        Thanks Akin, I have Windows 10,  export always 100% quality and I checked and upvoted what you sent but unfortunately this not a solution. 

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices