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Participant
November 16, 2019
Answered

Keyboard doesn't work in Adobe XD.

  • November 16, 2019
  • 4 replies
  • 3189 views

The problem is that from the get-go, I cant use my keyboard shortcuts, or type anything anywhere in the app. And iv tried multiple keyboards so its not just mine peripherals.

 

I've tried :

- uninstalling-reinstalling

- restarting my computer

- downloading an older

- downloading it from the site as opposed to within the creative cloud app

 

Does anyone know a fix for this, please let me know, Thanks!

 

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This topic has been closed for replies.
Correct answer tiagof91867088

If your keyboard stop working 

make this: 

1- "Windows Key" + "R" -  Run a command 
2- Write this: C:\Windows\system32\ctfmon.exe
3- Press Ok 

 

It works for me 

Cheers 

4 replies

tiagof91867088Correct answer
Participant
December 10, 2020

If your keyboard stop working 

make this: 

1- "Windows Key" + "R" -  Run a command 
2- Write this: C:\Windows\system32\ctfmon.exe
3- Press Ok 

 

It works for me 

Cheers 

Participant
June 17, 2021

Thank you

HARSHIKA_VERMA
Community Manager
Community Manager
November 18, 2019

Hi Jae,

 

We are sorry to hear you are facing trouble using keyboard in Adobe XD. In additin to what Peter has suggested, could you please confirm if you are able to use keyboard in other Adobe apps or non-Adobe apps?

 

We will try our best to investigate about the issue.

 

Thanks,

Harshika

Peter Villevoye
Community Expert
Community Expert
November 16, 2019
Tacafy大尉
Legend
November 16, 2019

Good evening, JAE Designs.

The trouble is happening
Is it Windows? mac? Could you tell me more about the environment?

Participant
November 16, 2019

i have a windows computer

- cpu: ryzen 5 1500x

- gpu: nvidia gtx1060 3gb

- 1T HDD