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BCore5FD9
Participant
September 12, 2023
Question

Keyboard Freezes When Editing Text Layer In Component

  • September 12, 2023
  • 1 reply
  • 190 views

Hi, 

I just wanted to post a bug issue I have been having with Adobe XD.

 

I have been using Adobe XD all day, I went to update the label in my pre-defined component and my keyboard completely froze will not let me type at all in the application. It will let me copy and paste something in but I can't see to type at all. I tried to close down the program and go back into it but it's still freezing. I know its not my computer because I can go into a bunch of other programs and type.

    This topic has been closed for replies.

    1 reply

    AkinGn
    Community Expert
    AkinGnCommunity Expert
    Community Expert
    September 14, 2023

    Hello @BCore5FD9, if you haven't tried signing out of your Adobe CC account and signing back in yet, as I see at the conversation here, @HARSHIKA_VERMA 's suggestion works:

     

    "Hi there,

     

    We understand it could be frustrating for you. Would you mind confirming if you have tried signing out of XD and Creative Cloud and sign back and share results with us? If that doesn't help, could you please share a short video of the issue for better understanding? Is it happening with all the files or with this specific file?

     

    We will try our best to help.

     

    Thanks,

    Harshika"

    Hope this helps!

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