Libraries Access When Adobe Account is Changed

Forum|Forum|5 years ago
October 22, 2020
1 reply
774 views

Dear Community,

I am wondering if the libraries in AdobeXD ((from my previous account) is still accessible if I switch to a new account (completely new email address)?

If yes, how do I handle the missing libraries in that case? Any chance I can access them back? Appreciate your advise, thank you!

Tricia

This topic has been closed for replies.

Correct answer Atul_Saini

Hi Tricia,

Thank you for reaching out. If you are switching to an enterprise/federated account, check this article: (https://helpx.adobe.com/in/enterprise/admin-guide.html/in/enterprise/using/migrate-assets-to-enterprise-account.ug.html )

If that's not the case, then you may share the files and folders with edit rights and make a copy with a different account.

Here are some links which would prove to be helpful.

Please let us know if this helps.

Thank,

Atul_Saini

Atul_SainiCorrect answer

Legend

Hi Tricia,

Thank you for reaching out. If you are switching to an enterprise/federated account, check this article: (https://helpx.adobe.com/in/enterprise/admin-guide.html/in/enterprise/using/migrate-assets-to-enterprise-account.ug.html )

If that's not the case, then you may share the files and folders with edit rights and make a copy with a different account.

Here are some links which would prove to be helpful.

Please let us know if this helps.

Thank,

Atul_Saini

T

tricia_DAAuthor

Participant

That helps, thank you!

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded