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Patricia15C3
Participant
February 9, 2021
Answered

Link does not open

Hello. I was sent a link to open a project designed on XD, but I can´t open it. The msg says I don´t have permission to open it. How can I solve this issue?

 

Thank you

 

Patrícia

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    Rajasekhar_ReddyCorrect answer
    Participating Frequently
    February 9, 2021

    Hi Patricia,

     

    Thanks for writing us, if it is a private link please make sure you have logged in with the right account (On which link has been shared)  in the browser . if you want to access the link on the account which you are logged in browser you can see "Request access" in the permission window , once owner approves your request you can access the link.

     

    Hope this will help !!

     

    Regards,

    Rajasekhar

    View reply

    1 reply

    Rajasekhar_ReddyCorrect answer
    Participating Frequently
    February 9, 2021

    Hi Patricia,

     

    Thanks for writing us, if it is a private link please make sure you have logged in with the right account (On which link has been shared)  in the browser . if you want to access the link on the account which you are logged in browser you can see "Request access" in the permission window , once owner approves your request you can access the link.

     

    Hope this will help !!

     

    Regards,

    Rajasekhar

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