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perrybrus
Inspiring
Jan 19, 2021 6:18 PM UTC
Answered

Live Preview on Android still not working

How many decades does it take for live preview to work on Android? I've read so many official Adobe articles that says this is working but it's not. Then the articles is re-written to "coming soon", then it says "Preview prototypes using the XD mobile app (iOS and Android)" but it's not working! I've just finnished downloading the two january XD updates but it's still not working. I've tried it on Galaxy S7+ and Galaxy S10. When I open the XD mobile app and connect it to the PC as described with XD documents open nothing happens. All I see is this screen. It's been like this always, so what's the point in having this app for Android when it doesn't work?! Is this one of those "uhm, sorry it doesn't work on Windows" type of cases again?

 

 

 

 

 

 

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    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Jan 19, 2021 8:36 PM UTC

    Thanks for sharing the insights, Perrybrus. We do have an option to preview XD prototype on Android and iOS. Since there are two ways to preview, using USB Tethering and through Cloud Docs. So with Windows Machine on Android device, we don't have an option to preview using USB tethering, instead, we can preview it by saving it as a cloud document. Having said that, I agree there is always a scope of improvement so please upvote this request to add voice to the feature: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/17453770-android-tethered-usb-mobile-device-preview-on-wi

     

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    10 replies

    stephh20422608
    Participating Frequently
    Jul 28, 2022 5:43 PM UTC

    I have the same problem, I can't see the changes that I apply to the document until I close and open them again, the funny thing is that before Xd did it perfectly and figma didn't have the function, now figma mirror works but Xd doesn't anymore how frustrating...

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      spela18567918
      Participant
      Jun 3, 2021 9:36 AM UTC

      I am using Samsung Galaxy S10+ and live preview with USB is still not working. It was working fine a couple of months ago. What happened?

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        Rishabh_Tiwari
        Rishabh_Tiwari
        Legend
        Jun 3, 2021 12:25 PM UTC

        Hi there,

         

        Sorry to hear about the trouble. Since you mentioned that it was working earlier, I am assuming that you have macOS as on Windows we don't have an option to live preview with USB tethering. In case if you have macOS, please try re-installing XD app on your mobile and if it still doesn't work, please re-install XD app on the computer and let us know if that helps or if you need any further assistance.

         

        Regards

        Rishabh

         

         

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        spela18567918
        Participant
        Jun 16, 2021 12:25 PM UTC

        Hi!
        I reinstalled it a couple of times. The problem seems to be with Samsung Galaxy S10+ since iPhones have no problems.

        Best

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        Rishabh_Tiwari
        Rishabh_Tiwari
        Legend
        Jan 19, 2021 6:55 PM UTC

        Hi there,

         

        We're so sorry to hear about the trouble. I am afraid, as of now, if your device is running Adobe XD on Windows 10, real-time preview through USB is not supported on Android. Instead, you can save the document as a cloud document and then preview it on the mobile app. For more information, please refer to this article: https://helpx.adobe.com/xd/user-guide.html/xd/help/preview-mobile.ug.html

         

        Regards

        Rishabh

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        perrybrusAuthor
        Inspiring
        Jan 19, 2021 7:46 PM UTC

        ?

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