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Participant
March 27, 2021
Question

Local XD file not loading completely

  • March 27, 2021
  • 2 replies
  • 408 views

I have an xd file locally on my laptop.

- Installed Adobe XD through the creative cloud.

- Trying to open that existing file.

- File gets open.

- Loading bar at the top reach at the end and stuck there only.

- No error message is shown at all anywhere.

- The application gets to hang up and unable to close through the close button, need to force close it by ending the task from the task manager.

- Here is a screenshot where the xd app gets stuck.

 

Please Help !!!!, If anyone knows the resolution.

This topic has been closed for replies.

2 replies

Participant
July 15, 2021

I have the exact same problem !

Rishabh_Tiwari
Legend
April 1, 2021

Hi there,

 

We're so sorry to hear about the trouble. Will it be possible for you to share the file with us for testing? If yes, please add the file to a shared location, like Google Drive or DropBox, and share the link with me by clicking on my name. 

 

Note: While sending the file, please add this discussion link in the subject.

 

Regards

Rishabh