logged in but xd says "offline, log in to comment"

per subject header, exact message:

"You're offline. Please reconnect to load and post comments."

why is this so?

also, when logged in, i cannot tag user (i.e. using "@" does not pull up client's username) to counter-comment?

This topic has been closed for replies.

Correct answer Zhi Sheng

I think I've found the solution! Simply restart your computer and it will back to normal! Yea!

Zhi ShengCorrect answer

Participant

I think I've found the solution! Simply restart your computer and it will back to normal! Yea!

Community Manager

Thank you for reaching out and sharing the solution that worked for you. I am sure it will help other community members.

Thanks

Rishabh

Known Participant

[update]

using:

mac: monterey 12.3.1 (21e258)

chrome: Version 99.0.4844.84 (Official Build) (x86_64)

quit chrome and rebooted

did not re-login (already logged in from previous session)

went back in xd and it fixed itself

able to tag and comment now

Participant

I have this issue too. No idea how to resolve it. I've signed out/back in. same problem.

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