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garbo personal
garbo personal
Participant
Mar 10, 2022 9:59 PM UTC
Answered

Lottie animation buggy in Design Review

Lottie animations imported through the Lottie plug-in do not behave as expected.
When viewing in the design review the lottie file will do any of the following: disappear before playing; not play; play but not loop; play a few frames.

Using the lottie plug in and a free asset from lottiefiles.com 

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    Madhumati chitapurCorrect answer
    Community Manager
    Mar 11, 2022 1:30 AM UTC

    Hi there,

     

    Thank you for reaching out and sorry for the trouble. To Investigate your Issue could you please share a few more details like:

    1. The version of Adobe XD.
    2. Is this happening with a specific file or with multiple files?
    3. Is it possible to share a video of your workflow in XD, so that  we can try to reproduce your Issue from our end. 

     

    We would also request you to please ensure that you've checked the current limitation of Lottie files in XD here: https://helpx.adobe.com/xd/help/work-with-lottie-animations.html#limitations which might be causing the issue.

     

    Let us know if you need further assistance. We would be happy to help. 

     

    Thanks,

    Madhumati

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    1 reply

    Community Manager
    Madhumati chitapurCommunity ManagerCorrect answer
    Community Manager
    Mar 11, 2022 1:30 AM UTC

    Hi there,

     

    Thank you for reaching out and sorry for the trouble. To Investigate your Issue could you please share a few more details like:

    1. The version of Adobe XD.
    2. Is this happening with a specific file or with multiple files?
    3. Is it possible to share a video of your workflow in XD, so that  we can try to reproduce your Issue from our end. 

     

    We would also request you to please ensure that you've checked the current limitation of Lottie files in XD here: https://helpx.adobe.com/xd/help/work-with-lottie-animations.html#limitations which might be causing the issue.

     

    Let us know if you need further assistance. We would be happy to help. 

     

    Thanks,

    Madhumati

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