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Known Participant
October 27, 2021
Answered

Lottie animation is not playing on web in XD 45 version on win10 machine

  • October 27, 2021
  • 3 replies
  • 9699 views

Hello everyone, tell me, there is a problem with lottie animation, it does not play when I create a test link, but everything is fine in Adobe XD itself!

 

 

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Correct answer Randy Edmunds 2

https://xd.adobe.com/view/cebf4028-e511-415d-a807-20bb3de3603e-9bec/?fullscreen&hints=off


I think the issue is not the Text but the Font that is used. Try changing the Font to one that you know works in XD.

 

Hope this helps,

Randy 

3 replies

Bambus_Björn
Known Participant
December 8, 2021

Hi folks,

 

Harshika brought me here, because i had a simular issue. 
As it appears,. if you have a costum animation made in After Effects, be sure that you transform your Text-Layers into Shapes in AE. Seems like the option to transform Fonts into Shapes by bodymovin doesnt work. 

With doing that manually you shoudnt have any problems.

Cheers 
Björn

HARSHIKA_VERMA
Community Manager
Community Manager
December 8, 2021

Hi All,

 

Lottie files with native font embedded will not play back in the web player and the team is working on this issue. We've shared the lottie Json files shared by you on the bug logged. 

 

We will keep you posted.

 

In the mean time, please try the workaround suggested in this post and let us know if that helps.

 

Thanks,

Harshika

Participant
April 8, 2022

I am using this Lottie animation in android https://lottiefiles.com/70883-animation-fade-in-fade-out i have placed arial.ttf file in my assets/fonts folder with out it I was getting crash (not found file) but I think it is not reading it now...

I have also try using programmatically but it also not working

it not throwing any exception or error no crash nothing just not playing animation of text

 

this is not reading font file pleases help

Rishabh_Tiwari
Community Manager
Community Manager
October 27, 2021

Hi there,

 

Sorrry to hear about the trouble. To reproduce this on my end, I'll need a few more details like:

 

  1. The version of the OS.
  2. Is this happening with this specific Lottie file or multiple lottie files?
  3. Please share a screenshot of the prototype mode.

 

We're here to help, just need more details.

 

Regards

Rishabh

you5CF6Author
Known Participant
October 27, 2021

Version 45.0.62
This is exactly this animation, everything is fine with the others! Here is the prototyping mode in Adobe XD and web

you5CF6Author
Known Participant
October 27, 2021

Here is json file