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Participating Frequently
May 19, 2020
Question

Mac and Windows updates are offset by several hours

  • May 19, 2020
  • 2 replies
  • 362 views

In my team we have both Windows and Mac users. In some of the latest updates, we had issues with coediting since all computers must be running the same version of Xd. In my timezone (GMT -3), the Windows version has been available in the morning, while the Mac version only comes by the end of the working day, causing some troubles. I know building for different platforms take some time and are often done at different times, but the release itself could be together so problems like this can be avoided.

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    2 replies

    Harshika Verma
    Community Manager
    Community Manager
    May 19, 2020

    Hi Breno,

     

    Thank you for sharing your feedback. In order to get the update, you can force the update on Mac. Please click on Check for Updates in Creative Cloud Desktop app. 

     

    Let me know if that helps.

     

    Thanks,

    Harshika

     

    Participating Frequently
    May 19, 2020

    Thank you, for the quick respose. Checking for updates didn't work, I usually do this as soon as I run into an update problem. I had to restart the Mac in order for the update to show.