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Nickpathania
Participant
Jun 29, 2020 5:47 PM UTC
Question

Mac Xd Freeze when linking to artboard

I have 20- 30 artboard created and linking together. But when I have master component and creat default and Child states. In child state I have few link in child state and tried to link with artboard. But it getting Freezed. 

can you please guide me how do I fixed this?

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6 replies

Rishabh_Tiwari
Rishabh_Tiwari
Legend
Jun 29, 2020 6:28 PM UTC

Hi there,

 

Sorry to hear about the trouble. We will need to test this on our end, so I would request if you can share a few more details like:

 

  1. The version of XD and the macOS.
  2. Is it freezing while working on a specific file or multiple files?
  3. Will it be possible for you to share a small video of the workflow? If yes, please add the video to shared cloud storage and you can share the link.

 

We're here to help, just need more information.

 

Regards

Rishabh

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NickpathaniaAuthor
Participant
Jun 30, 2020 5:23 AM UTC

Mac OS: 10.15.5

The problem in multiple files.

Adobe XD version: 30.2.12.3

 

Video URL

https://drive.google.com/file/d/1EZB2GRuV8os5qiZjBBc1DVhBrsblYYtR/view?usp=sharing 

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Rishabh_Tiwari
Rishabh_Tiwari
Legend
Jul 1, 2020 7:16 PM UTC

Thanks for sharing the video. Could you please try copying the content from that specific artboard to a new artboard and then replace that old one with the new one and see if it still freezes. Also, does it freezes only when clicked on that profile picture or does it freezes while doing anything else as well?

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