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A
Aleph C
Participant
July 8, 2020
Question

Margins at right and left and pixelated images when Share links

  • July 8, 2020
  • 1 reply
  • 306 views

Hello, when I create interactive previews for my clients some images (speacially big) are notorious pixelated without a reason. And even when the viewport is native size in width XD adds white margins at right and left. I pay and have the updated version.

 

I try with low weight in big images but nothing changes. Also changing the the zoom in my Chrome for the white margins.

 

Any know why this happen with this app ?? thanks.

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    1 reply

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    July 10, 2020

    Hi there,

     

    Sorry to hear about the trouble, we'll try our best to help you with it. We will need to test on our end so could you please share a few screenshots of how the prototype looks on the XD app preview and how it looks on the web. Will it be possible for you to share the link with us along with the version of XD? If yes, you can share the link either here or privately by clicking on my name.

     

    Note: While sending DM please add this discussion link in the subject.

     

    Regards

    Rishabh

    A
    Aleph CAuthor
    Participant
    July 16, 2020

    Hello Rishabh, thanks for your answer. You can see a link below:

     

    https://xd.adobe.com/view/ce6d5269-0c21-4cd8-9ffd-4f79ef2fd874-9b3e/?fullscreen

     

    In the link you can see white margins at right and left and pixelated images that are high resolution in the XD file.

     

    Regards.

     

     

     

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    July 20, 2020

    Sorry for the delay in response. This seems pixelated on my end as well, so will it be possible for you to share the actual file so that we can test this? You can share the file here or in the DM by adding the file in shared cloud storage. 

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