Skip to main content
Jess.Dillard
Jess.Dillard
Inspiring
January 25, 2021
Answered

[Meta] Can't PM moderators here

  • January 25, 2021
  • 1 reply
  • 979 views

I've been trying to PM moderators regarding several open issues I have here, but when I click "Send message," the message does not send. If I try clicking again, I get an error message saying I am trying to send too many PMs and have to wait. I have tried this on Chrome and Safari and have gotten errors on both.

    This topic has been closed for replies.
    Correct answer Harshika Verma

    Hi Jess,

     

    I checked with the team and found out that this is a community issue which they are working on. Until the issue is fixed, they have shared a workaround "Please click on the envelope icon on the top header. It should take you to a messages page then click on the create message icon, and then you should be able to send the message."

     

    Let me know if that helps.

     

    Thanks,

    Harshika

    1 reply

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    January 25, 2021

    Hi Jess,

     

    I am sorry to hear you are experiencing issues sending a PM to us. Have you tried signing out of your account and then sign back in? Let us know if that works. I would also request you to please share the issue you are facing with us so that we can help you.

     

    Thanks,

    Harshika

    Jess.Dillard
    Jess.DillardAuthor
    Inspiring
    January 25, 2021

    I have tried signing out and back in, that does not help. Let me know what other details I need to provide about the issue. Thanks. 

    Harshika Verma
    Community Manager
    Harshika VermaCommunity ManagerCorrect answer
    Community Manager
    January 25, 2021

    Hi Jess,

     

    I checked with the team and found out that this is a community issue which they are working on. Until the issue is fixed, they have shared a workaround "Please click on the envelope icon on the top header. It should take you to a messages page then click on the create message icon, and then you should be able to send the message."

     

    Let me know if that helps.

     

    Thanks,

    Harshika

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices