Skip to main content
Natalia5E49
Participant
Feb 5, 2021 7:47 PM UTC
Answered

Mis documentos desaparecieron!

Hola! hace unos dias creè un archivo en adobe xd el cual quedó guardado en la nube, ahora no lo encuentro, dice que "no tengo archivos guardados!", donde podria estar? cómo lo puedo buscar? gracias por la ayuda!

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Harshika Verma
    Harshika VermaCorrect answer
    Community Manager
    Feb 5, 2021 9:32 PM UTC

    Hi Natalia,

     

    We are sorry to hear you are unable to find the cloud file you saved in XD. Could you please check here: https://assets.adobe.com/files if you can see the file? Please make sure you're on the latest version of XD. I would also request you to please check if you are logged in with the same account from which you have created the file.

     

    Please let us know if need further assistance. We'd be happy to help.

     

    Thanks,

    Harshika

    View reply

    1 reply

    Harshika Verma
    Community Manager
    Harshika VermaCommunity ManagerCorrect answer
    Community Manager
    Feb 5, 2021 9:32 PM UTC

    Hi Natalia,

     

    We are sorry to hear you are unable to find the cloud file you saved in XD. Could you please check here: https://assets.adobe.com/files if you can see the file? Please make sure you're on the latest version of XD. I would also request you to please check if you are logged in with the same account from which you have created the file.

     

    Please let us know if need further assistance. We'd be happy to help.

     

    Thanks,

    Harshika

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices