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Sherry5C3D
Participant
Nov 6, 2020 5:32 PM UTC
Answered

Missing Document in Adobe XD i

Hi All,

I can't find one of my documents in XD cloud! I have tried the steps given by Adobe guideline, but none worked. The only thing is that I have my document under published section in my Creative Cloud app, but I can not open it in Adobe XD nor can download. Do you have any idea how I can find my file? Or how I can save my published document as XD format? I appreciat your help

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    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Nov 6, 2020 6:24 PM UTC

    Hi Sherry,

     

    Thanks for reaching out. I am afraid, we don't have an option to retrieve a document from the published link however the cloud document does get saved here: https://assets.adobe.com/cloud-documents

     

    Please check this location and let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

     

    View reply

    1 reply

    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Nov 6, 2020 6:24 PM UTC

    Hi Sherry,

     

    Thanks for reaching out. I am afraid, we don't have an option to retrieve a document from the published link however the cloud document does get saved here: https://assets.adobe.com/cloud-documents

     

    Please check this location and let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

     

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