I have just a limited amount of fonts showing in my Xd font list, it occurs only in Xd and not in any other app. I'm using W10. I have no weird font manager tool or anything like that. My fonts are all valid OT and TT files. I read that I'm not the only one having this issue but seems to me that each issue is unique and that Xd struggles with fonts? What's up with this? Any progress?
Hi,
Sorry for late response but I've been preforming some actions in order to resolve the issue. I went trough my Windows font folder to see if I lost some fonts when I converted from Windows 7 to Windows 10. I thought perhaps some licensed fonts demanded re-installment to be valid with a new Adobe app. I re-installed Gotham to try this theory out and it worked. It obviously needed to be re-installed to be available in Xd. I have no idea why it is like this cause as mentioned earlier the same typeface was available in the other Adobe apps that was installed earlier. Now I need to go trough a plethora of fonts in the same manner cause the fontlist in Xd is still restricted, however, for reasons unknown the list is a little larger now than when I first posted this issue.
NB: I have no Help link in my Xd menu. I'm running the latest version as there are no updates available in the CC installer.
There are not Fonts option under Appearance and Personalization in my Windows 10 OS. My OS version is 1607, build 14393.1198.
I had a look in my Windows font folder and counted 186 typefaces, but remember that weights are not counted and some fonts carry 10-15 built in weights in addition to what's counted in the folder.
Hi again,
Thank you for getting back to us. It sounds like re-installing the missing fonts can work around the issue for you, so I would definitely recommend taking that approach while we continue to dig into this on our end. I was searching for similar issues, and it sounds like installed fonts may not always cleanly make the jump during a Win OS system upgrade (something along these lines).
We use the system font collection to list fonts in XD, and we have occasionally run into issues where that font collection can be fragile (such as having fonts installed outside the default folder, eg via MainType). Other Adobe applications have a bit more maturity in this area, so it sounds like they are able to work around some issues with the system font collection we haven't quite been able to yet.
We'll continue to investigate, but hopefully the workaround will help you move forward,
-Bear
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