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Participant
December 17, 2020
Answered

Multiple documents in same file

  • December 17, 2020
  • 3 replies
  • 1012 views

Hi, 

 

While saving my file I'm facing an issue where the document is getting saved into multiple files instead of saving on file. 

This topic has been closed for replies.
Correct answer Rishabh_Tiwari

HI,

thanks for reverting back, this is the issue m facing right now, I saved my one file n it getting save in multiple files. 


I am so sorry for the delay in response, Sakshi. We'll need to test this on a remote session, so please contact us directly using this link: https://helpx.adobe.com/contact.html

3 replies

Participant
December 18, 2020

 HI, 

Whenever I am saving my one document, so it is saving in different files? like this .

Rishabh_Tiwari
Legend
December 18, 2020

Thanks for confirming, Sakshi. Is it happening with a Cloud file or a local file? Also, as per the screenshot, these are recent files so could you please check at the actual save location to see if there are multiple parts of the same file there as well or it's only showing under the recent file?

Participant
December 19, 2020

HI,

thanks for reverting back, this is the issue m facing right now, I saved my one file n it getting save in multiple files. 

Ares Hovhannesyan
Community Expert
Community Expert
December 17, 2020

Can you give more info and exact details about your workflow

. What kind documents you saved?

Rishabh_Tiwari
Legend
December 17, 2020

Hi Sakshi,

 

Sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of XD & OS.
  2. Is it happening with a specific file or multiple files?
  3. Is it a cloud file or a local file?
  4. Please share a small video of what exactly is happening.

 

Regards

Rishabh