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Participant
Dec 2, 2020 8:32 AM UTC
Answered

My cloud document failed to auto-save + update. Can I recover the updated version?

Initially, I saw a pop up for error code 87, but now it's loading an outdated version. I've already checked "Shared with you" and "Deleted." 

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    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Dec 2, 2020 8:50 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. Could you please check if you are able to revert to the correct version by following the steps shared here: https://community.adobe.com/t5/adobe-xd/revision-history-in-xd-helps-ensure-peace-of-mind-during-collaboration/m-p/10703548?page=1#M18044

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

    1 reply

    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Dec 2, 2020 8:50 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. Could you please check if you are able to revert to the correct version by following the steps shared here: https://community.adobe.com/t5/adobe-xd/revision-history-in-xd-helps-ensure-peace-of-mind-during-collaboration/m-p/10703548?page=1#M18044

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

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