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rakeshk70634386
Participant
December 20, 2020
Answered

my file is missing without delete

  • December 20, 2020
  • 2 replies
  • 469 views

My adobe cloud document my document is missing without deleting it, I want to resolve is issue its my urgent work 

    This topic has been closed for replies.
    Correct answer Rishabh_Tiwari

    Hi Rakesh,

     

    Sorry to hear about the trouble. Please ensure that you are signed in with the same Adobe ID using which the file was created. If you are signed in with the same email address, please check if you are able to see the file here: https://assets.adobe.com/cloud-documents

     

    Let us know if it helps or if you need any further assistance.

     

    Regards

    Rishabh

    2 replies

    S
    Shanine31926215vvb2
    Participant
    August 28, 2023

    My adobe cloud document my document is missing without deleting it, I want to resolve is issue its my urgent work 

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity ManagerCorrect answer
    Community Manager
    December 21, 2020

    Hi Rakesh,

     

    Sorry to hear about the trouble. Please ensure that you are signed in with the same Adobe ID using which the file was created. If you are signed in with the same email address, please check if you are able to see the file here: https://assets.adobe.com/cloud-documents

     

    Let us know if it helps or if you need any further assistance.

     

    Regards

    Rishabh

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