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A
Anonymous
December 6, 2018
Question

My psd and ai files can't open with xd on right-click mode！

  • December 6, 2018
  • 1 reply
  • 1503 views

The previous version is still ok, there is xd option in the right-click open mode, but in the latest update, it suddenly won't work! Now I can only open xd first and then select open, find psd or ai file, and open it!

This topic has been closed for replies.

1 reply

Atul_Saini
Atul_Saini
Legend
December 6, 2018

Hi Chun01,

Thanks for using Adobe XD and sharing the feedback about this issue, where you are unable to open .psd file in XD directly. I would request you to reinstall Adobe XD and retry the workflow. Please update this discussion with the results.

Thanks,

Atul_Saini

S
SoofPointer
Participant
December 11, 2018

Hi,

I've a similar problem where I can't no longer open PSD in XD.

I've tried uninstalling and installing XD again, but the problem is the same.

XD shows that it loads the file, but in the middle it just crashes.

Would love to get some help on this issue.

Ziv

Preran
Preran
Legend
December 11, 2018

Would it be possible for you to upload your PSD files to a shared location such as Creative Cloud, Google Drive, or Dropbox and share the URL with Atul or me over a private message? To send a private message, click our picture and use the Message button.

Thanks,

Preran

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