My XD open's a blank page and crush

I just updated to windows 10 so I can run XD. Unfortunately - it won't work. I tried to uninstall and reinstall - still crushing.

What to do?

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PreranCorrect answer

Legend

Just to be sure, are you on an official version of Windows? See the system requirements for Adobe XD here Adobe XD System requirements

If you are on an an official supported version, and you are still facing this issue, please get in touch with us using this link Contact us | Adobe

Feel free to update this post if you need more assistance. We will do our best to help.

Thanks,

Preran

PreranCorrect answer

Legend

Just to be sure, are you on an official version of Windows? See the system requirements for Adobe XD here Adobe XD System requirements

If you are on an an official supported version, and you are still facing this issue, please get in touch with us using this link Contact us | Adobe

Feel free to update this post if you need more assistance. We will do our best to help.

Thanks,

Preran

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Participant

Yes, I have an official supported version.

I have a big project and I'm running out of time... I have to make it work as soon as possible.

what is the next step?

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Legend

Did you try contacting us using the link I provided? Do you still need help?

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