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Participant
November 22, 2020
Question

My XD shuts down when I try to export Mock Ups.

  • November 22, 2020
  • 1 reply
  • 290 views

I have just started a UX UI course and I need to make mock ups for my portfolio. Every time I try to export my mockup it only exports 1x and 2x and shuts down right before 3x. So every time this happens I need to open XD again and try exporting and it works after that. Then I try to export one more and it shuts down. It works only alternatively and I'm not quite sure what's wrong. Hope someone can help me. 🙂 

I have a Core i7, 9th Gen Lenovo with a GeForce GTX 1650Ti graphics card.in case if someone thinks it's a laptop issue. 

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1 reply

Rishabh_Tiwari
Legend
December 3, 2020

Hi there,

 

We're so sorry for the delay in response. Could you please confirm if it is still happening on the latest version of XD which is 35.1? If yes, please share a few more details like:

 

  1. Is it crashing while exporting a specific file or multiple files?
  2. Have you tried changing the location of the export?
  3. Have you tried renaming the assets and then exporting them?

 

Regards

Rishabh