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Participant
January 12, 2021
Question

My XD software keeps crashing

  • January 12, 2021
  • 3 replies
  • 574 views

macos bigsur 11.1

xd always crashes after opening the file and has been installed in adobe storage many times

 

This topic has been closed for replies.

3 replies

Participant
January 13, 2021

italosan
Community Expert
Community Expert
January 13, 2021

Hi have you tried uninstalling the software via Creative Cloud Cleaner tool? This will also delete any corrupt files.

italosan
Community Expert
Community Expert
January 12, 2021

Hi, have you tried updating to version 36.0.32?

Participant
January 13, 2021

yes,it still crashes

Participant
January 12, 2021

the name:AdobeLogs 20210112 112258 839-mac.zip