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Hudson F de A C Santos
Participant
March 19, 2021
Answered

Não consigo instalar o Adobe XD no Macbook

  • March 19, 2021
  • 1 reply
  • 873 views

Olá, amigos! 🙂
Tenho a versão 10.13.6 (17G14042) do meu sistema operacional do MAC e estou tentando baixar o Adobe XD, mas informa que é INCOMPATÍVEL. Meu macbook não atualiza mais, parou no HIGH SIERRA, como eu resolvo isso? 

Hello friends! 🙂
I have version 10.13.6 (17G14042) of my MAC operating system and I'm trying to download Adobe XD, but it says 
INCOMPATIBLE. My macbook doesn't update anymore, it stopped at HIGH SIERRA, how do I solve this?

  

    This topic has been closed for replies.
    Correct answer Rishabh_Tiwari

    Hi Hudson,

     

    Thanks for reaching out. I am afraid, the latest version of Adobe XD is compatible with macOS X v10.14 or later. So to install XD, the OS needs to be updated. For more information, please refer to this article: https://helpx.adobe.com/xd/user-guide.html/xd/system-requirements.ug.html

     

    Regards

    Rishabh

    1 reply

    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    March 19, 2021

    Hi Hudson,

     

    Thanks for reaching out. I am afraid, the latest version of Adobe XD is compatible with macOS X v10.14 or later. So to install XD, the OS needs to be updated. For more information, please refer to this article: https://helpx.adobe.com/xd/user-guide.html/xd/system-requirements.ug.html

     

    Regards

    Rishabh

    Hudson F de A C Santos
    Participant
    March 21, 2021

    I find it absurd not to be able to use previous versions that are supported
    by my macbook. I have OSMAC High Sierra, I have no other system. I pay
    my pacotte monthly, I am studying UX / UI and I cannot use the
    application. Like this?


    I find it absurd not to be able to use previous versions that are supported
    by my macbook. I have OSMAC High Sierra, I have no other system. I pay my
    pacotte monthly, I am studying UX / UI and I cannot use the application. As
    well?



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    * Hs Comunicação *
    Internet Marketing Services | Visual Design
    <Perfsonal Info Removed by moderator>

    Hudson SantosComunicação, Publicidade e Design
    Harshika Verma
    Community Manager
    Community Manager
    April 5, 2021

    We understand your frustration and we will make sure to share your feedback with the team.

     

    We're sorry for the inconvenience. 

     

    Thanks,

    Harshika