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Hudson F de A C Santos
Hudson F de A C Santos
Participant
Mar 19, 2021 1:35 PM UTC
Answered

Não consigo instalar o Adobe XD no Macbook

Olá, amigos! 🙂
Tenho a versão 10.13.6 (17G14042) do meu sistema operacional do MAC e estou tentando baixar o Adobe XD, mas informa que é INCOMPATÍVEL. Meu macbook não atualiza mais, parou no HIGH SIERRA, como eu resolvo isso? 

Hello friends! 🙂
I have version 10.13.6 (17G14042) of my MAC operating system and I'm trying to download Adobe XD, but it says INCOMPATIBLE. My macbook doesn't update anymore, it stopped at HIGH SIERRA, how do I solve this?

  

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    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Mar 19, 2021 7:33 PM UTC

    Hi Hudson,

     

    Thanks for reaching out. I am afraid, the latest version of Adobe XD is compatible with macOS X v10.14 or later. So to install XD, the OS needs to be updated. For more information, please refer to this article: https://helpx.adobe.com/xd/user-guide.html/xd/system-requirements.ug.html

     

    Regards

    Rishabh

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    3 replies

    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Mar 19, 2021 7:33 PM UTC

    Hi Hudson,

     

    Thanks for reaching out. I am afraid, the latest version of Adobe XD is compatible with macOS X v10.14 or later. So to install XD, the OS needs to be updated. For more information, please refer to this article: https://helpx.adobe.com/xd/user-guide.html/xd/system-requirements.ug.html

     

    Regards

    Rishabh

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    Hudson F de A C Santos
    Hudson F de A C SantosAuthor
    Participant
    Mar 21, 2021 4:04 AM UTC

    I find it absurd not to be able to use previous versions that are supported
    by my macbook. I have OSMAC High Sierra, I have no other system. I pay
    my pacotte monthly, I am studying UX / UI and I cannot use the
    application. Like this?


    I find it absurd not to be able to use previous versions that are supported
    by my macbook. I have OSMAC High Sierra, I have no other system. I pay my
    pacotte monthly, I am studying UX / UI and I cannot use the application. As
    well?



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    Hudson SantosComunicação, Publicidade e Design
    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    Apr 5, 2021 7:13 AM UTC

    We understand your frustration and we will make sure to share your feedback with the team.

     

    We're sorry for the inconvenience. 

     

    Thanks,

    Harshika

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