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M
Mary5E73
Participant
November 18, 2020
Answered

Never-ending "publishing" library

  • November 18, 2020
  • 1 reply
  • 751 views

I have been trying to publish a shared cloud document with colors, text styles, and components as a library for about 2 days now. The spinning loader has not stopped, and I've tried closing the app, closing processes in creative cloud, and re-opening. So far, no luck. It shows up on new documents as a library option, but I'm not able to share edit functionality with colleagues since it's not done "publishing." Can anyone help? 

 

 

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Correct answer HARSHIKA_VERMA

Hi there,

 

Sorry to hear you are experienicng issues while publishing library. Could you please try the steps in sequence?

 

  • Quit XD
  • Launch Creative Cloud Desktop app
  • Press Cmd+Opt+T to close CCD processes or you can close from Task Manager
  • Launch CCD, XD
  • Then try publishing again.

 

Let us know if that helps.

 

Thanks,

Harshika

1 reply

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity ManagerCorrect answer
Community Manager
November 18, 2020

Hi there,

 

Sorry to hear you are experienicng issues while publishing library. Could you please try the steps in sequence?

 

  • Quit XD
  • Launch Creative Cloud Desktop app
  • Press Cmd+Opt+T to close CCD processes or you can close from Task Manager
  • Launch CCD, XD
  • Then try publishing again.

 

Let us know if that helps.

 

Thanks,

Harshika

A
Anonymous
May 20, 2022

Tried this solution a couple of times and it's still happening. My library is really small right now so it doesn't make sense that it's taking this long.

A
Anonymous
May 20, 2022

nevermind. figured it out. my File Syncing was disabled.

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