No "Discover plugins" tab in Plugins menu

Forum|Forum|3 years ago
November 23, 2022
1 reply
1243 views

Hello,

I am unable to install plugins on Adobe XD because the option simply doesn't exist, as seen on the screenshot. I have tried everything I found online, in vain (signing out of CC and XD, killing all Adobe related processes, rebooting...)

Thank you for your help.

This topic has been closed for replies.

HARSHIKA_VERMA

Community Manager

Hi @Benjamin27271330msba,

Thank you for reaching out. Would you mind checking if you see the + icon in the plugin tab, as shown in the screenshot below?

If that doesn't appear, please try reinstalling XD and let us know if that helps.

Thanks,

Harshika

B

Benjamin27271330msbaAuthor

Participant

Hello,

Thank you for your answer. I don't have that + icon, and unfortunately reinstalling did not change anything.

Benjamin

HARSHIKA_VERMA

Community Manager

Hi @Benjamin27271330msba,

I checked your account, and it looks like you're on an Enterprise account. I assume your organization might have disabled the plugin settings. Could you please create a case or initiate a chat from the Admin Console's support tab if you're a System or Support administrator using this link: https://helpx.adobe.com/contact/enterprise-support.cc.html?

If not, then contact your admin and ask them to create a case or start chatting through the admin console.

Let us know if that helps.

Thanks,

Harshika

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