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Participant
Nov 10, 2022 6:43 AM UTC
Answered

No funciona la actualización de XD

Hoy día 10 de Noviembre la actualización de Adobe XD no funciona.

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    Harshika Verma
    Harshika VermaCorrect answer
    Community Manager
    Nov 10, 2022 10:07 PM UTC

    Hi @francisco javiec23434800,

     

    Thank you for reaching out, and sorry to hear you are unable to update XD. In addition to what our expert has asked, would you mind trying the steps suggested in this article and let us know if that helps?

     

    We will try our best to help.

     

    Thanks,

    Harshika

    2 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity ManagerCorrect answer
    Community Manager
    Nov 10, 2022 10:07 PM UTC

    Hi @francisco javiec23434800,

     

    Thank you for reaching out, and sorry to hear you are unable to update XD. In addition to what our expert has asked, would you mind trying the steps suggested in this article and let us know if that helps?

     

    We will try our best to help.

     

    Thanks,

    Harshika

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    Community Expert
    Nov 10, 2022 5:57 PM UTC

    Hi Francisco,

    could you tell us which computer you are using? Did you get any error messages? Have you tried logging out of your Creative Cloud account?

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    Giancarlo Vitulano