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Victor28248037q0fc
Participant
February 3, 2023
Answered

No he recibido mi reembolso aún

  • February 3, 2023
  • 2 replies
  • 339 views

El dia  29 de Enero hice la cancelacion de un plan inmediatamente fue cobrado y mencionan 5 dias hábiles para regresar el dinero, hoy ha sido el 5to dia y aún nada. Solicito su ayuda

    This topic has been closed for replies.
    Correct answer kglad

    it takes 7-14 days for funds to be returned

     

    check your account and make sure it shows it was cancelled, https://account.adobe.com

     

    if you see a problem, contact adobe support.

     

     

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

     

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

     

    <moved from using the community>

    2 replies

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    February 4, 2023

    it takes 7-14 days for funds to be returned

     

    check your account and make sure it shows it was cancelled, https://account.adobe.com

     

    if you see a problem, contact adobe support.

     

     

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

     

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

     

    <moved from using the community>

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    February 3, 2023

    This space is provided by Adobe, but this is not Adobe support
    Sorry, nobody here can help with an account or payment problem
    This is a public forum, you need the link to Adobe support, not other users
    Help Center https://helpx.adobe.com/support.html is a good place to start
    Be sure to remain signed in with your Adobe ID before accessing the link below
    Do be aware that Adobe's staffing is impacted by the Covid virus, so wait times are long
    .
    You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
    You MUST also allow 'cookies' in your web browser for the link to work
    .
    This link will go directly to the chat option
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person
    -Meaning type in the word Agent without the quote " " marks
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    - or by telephone https://helpx.adobe.com/contact/phone.html
    - or Twitter tweet @AdobeCare
    .
    Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

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