No puedo descargar Adobe XD en windows

Forum|Forum|3 years ago
April 6, 2023
2 replies
5442 views

Hola, quiero descargar adobe XD en mi PC pero no me aparece la opción para hacerlo, he probado de todo con la cuenta de creative cloud comprando la suscripcion y todo pero ni siquiera me aparece la aplicación cuando la busco. Me dice que no hay resultados.

Muchas gracias

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Harshika Verma

Community Manager

Hi @Agustina29269577ub2h,

Latest updates from the team on XD not being available on the Creative Cloud Desktop app to download.

"From April 1, 2023, Adobe XD will no longer be available to new customers for sale as a single application. Adobe XD will continue to be available for add-ons and renewals for customers who had already purchased XD Single App on or before March 31, 2023, and to any customer (new or existing) as part of Creative Cloud All Apps plans. We will continue to provide technical support for all XD users, whether from a Single App or All Apps plan.

For new customers, every All Apps plan will continue to have XD as part of it, for example:

• Creative Cloud, Creative Cloud for teams, and Creative Cloud for enterprise All Apps.

• Creative Cloud for teams and Creative Cloud for enterprise All Apps Pro Edition.

• Creative Cloud for teams and Creative Cloud for enterprise All Apps Pro Plus Edition.

For existing customers, they may also continue to use, renew, and add seats of XD with any plan they are currently on."

The team is actively working on the User IDs who are unable to see XD after having the CC all-app plan. We will keep you posted with the update on the bug. To the existing customers, please continue to report if you have All Apps plan.

Thanks,

Harshika

M

Manuel Mesa

Participant

Hello harshika

I would like to ask you, is Adobe XD going to cease to exist or what is going to happen to the program? I see that the installer no longer appears in the adobe creative cloud program.

I look forward to your answer