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Participant
August 10, 2021
Question

not able to install adobe XD

  • August 10, 2021
  • 1 reply
  • 224 views

not able to install adobe XD

 

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    1 reply

    Community Manager
    August 10, 2021

    Hi there,

     

    We are sorry to hear you are having trouble installing Adobe XD. We would request you to please try the steps mentioned in these articles:
    https://helpx.adobe.com/in/creative-cloud/kb/troubleshoot-download-install.html
    https://helpx.adobe.com/in/creative-cloud/kb/troubleshoot-download-install-logs.html 

     

    if it doesn’t help, please share screenshot of error code or what error you’re getting and please collect logs from this https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html .

     

    We will try our best to help you.

     

    Thanks,

    Madhumati