Not able to open the files after XD update 41.1.12

Forum|Forum|5 years ago
July 1, 2021
3 replies
855 views

I have updated to latest Adobe XD v- 41.1.12. But after this update, I am not able to open the files. It starts opening and gets stuck in between. No artboards are visible.

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Correct answer Rishabh_Tiwari

Hi Ashish,

Sorry to hear about the trouble. Could you please close CoreSync and all Adobe-related processes from the Task Manager/Activity Monitor and reboot the computer. Once rebooted, please check again and let us know if this helps or if you need any further assistance.

Regards

Rishabh

Rishabh_TiwariCorrect answer

Legend

Hi Ashish,

Sorry to hear about the trouble. Could you please close CoreSync and all Adobe-related processes from the Task Manager/Activity Monitor and reboot the computer. Once rebooted, please check again and let us know if this helps or if you need any further assistance.

Regards

Rishabh

A

ashishk31730417Author

Inspiring

Yess i did and it started working. Thanks for providing help.

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