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claudeciroliveira
Participant
Aug 8, 2020 4:02 AM UTC
Question

O XD trava ao usar a ferramenta de texto

O XD trava e fecha toda vez que eu uso a ferramenta de texto quando estou trabalhando em um protótipo com várias pranchetas e componentes.

 

Isso é muito recorrente. Uso o XD no windows

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8 replies

Thiago0D44
Participant
Nov 8, 2020 9:13 PM UTC

Tô passando a mesma situação, o programa nao para de travar e fechar quando escolho a ferramenta de texto. Arrependido amargamente de nao ter começado a fazer esse projeto no Figma

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Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
Aug 10, 2020 6:48 PM UTC

Hi Claudeciroliveira,

 

Sorry for the bad experience with XD using the text tool. In addition to the information asked by Italo, we would also like to know few more details like-

 

  • Have you noticed any specific action triggering this behavior?
  • Is it happening with every text box that you try to edit?
  • Please make sure your graphic card driver and operating system are up to date.
  • Are you using any external monitor?

 

We will try our best to help.

 

Thanks,

Harshika

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Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
Aug 19, 2020 1:47 PM UTC

Hi there,

 

It's been a while we haven't heard back from you. Would you mind confirming if your issue has been resolved? Please let us know if you need further assistance from us.

 

We will be happy to help.

 

Thanks,

Harshika

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    claudeciroliveiraAuthor
    Participant
    Nov 8, 2020 10:42 PM UTC

    Olá Harshika,

     

    O problema esá resolvido. Muito obrigado pela atenção 

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    italosan
    Community Expert
    italosanCommunity Expert
    Community Expert
    Aug 8, 2020 10:27 AM UTC

    Hi, we're sorry you're having trouble with Adobe XD. What version of the software are you using? Does this error happen with a specific file or also with other files?

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      claudeciroliveiraAuthor
      Participant
      Nov 8, 2020 10:41 PM UTC

      Olá Italo, muito obrigado por me responder e desculpa pela minha demora em te responder.

       

      O problema ocorria em qualquer arquivo que eu utilizasse componentes, mas já faz algum tempo que o problema se resolveu sozinho. Acredito que alguma atualização tenha corrigido isso.

       

       

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