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C
claudeciroliveira
Participant
August 8, 2020
Question

O XD trava ao usar a ferramenta de texto

  • August 8, 2020
  • 3 replies
  • 1128 views

O XD trava e fecha toda vez que eu uso a ferramenta de texto quando estou trabalhando em um protótipo com várias pranchetas e componentes.

 

Isso é muito recorrente. Uso o XD no windows

This topic has been closed for replies.

3 replies

T
Thiago0D44
Participant
November 8, 2020

Tô passando a mesma situação, o programa nao para de travar e fechar quando escolho a ferramenta de texto. Arrependido amargamente de nao ter começado a fazer esse projeto no Figma

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
August 10, 2020

Hi Claudeciroliveira,

 

Sorry for the bad experience with XD using the text tool. In addition to the information asked by Italo, we would also like to know few more details like-

 

  • Have you noticed any specific action triggering this behavior?
  • Is it happening with every text box that you try to edit?
  • Please make sure your graphic card driver and operating system are up to date.
  • Are you using any external monitor?

 

We will try our best to help.

 

Thanks,

Harshika

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
August 19, 2020

Hi there,

 

It's been a while we haven't heard back from you. Would you mind confirming if your issue has been resolved? Please let us know if you need further assistance from us.

 

We will be happy to help.

 

Thanks,

Harshika

    C
    claudeciroliveiraAuthor
    Participant
    November 8, 2020

    Olá Harshika,

     

    O problema esá resolvido. Muito obrigado pela atenção 

    italosan
    Community Expert
    italosanCommunity Expert
    Community Expert
    August 8, 2020

    Hi, we're sorry you're having trouble with Adobe XD. What version of the software are you using? Does this error happen with a specific file or also with other files?

      C
      claudeciroliveiraAuthor
      Participant
      November 8, 2020

      Olá Italo, muito obrigado por me responder e desculpa pela minha demora em te responder.

       

      O problema ocorria em qualquer arquivo que eu utilizasse componentes, mas já faz algum tempo que o problema se resolveu sozinho. Acredito que alguma atualização tenha corrigido isso.

       

       

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