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February 12, 2020
Question

[Other]-Artboards lose titles in XD.

  • February 12, 2020
  • 2 replies
  • 423 views

 

My file seems corrupted. It has artboards with no titles. More than that, the file begins to act buggy as can be seen in the video. I duplicate the artboards and move them. At that point, I cannot deselect the arboards. Changing tools, hitting cancel, etc does nothing. You can also see weird stuff going on (bounds of artboards scaling in a weird way as I zoom). Also yeah, the program did crash just barely while working in this file.

 

I've tried:

Restarting computer

Updating system software

Updating Adobe XD

Duplicating the file

Creating new artboards in a new file and copying/pasting the content to them. The same bugs on this file even carry over to new files when I copy the content.

 

<The Title was renamed by moderator>

This topic has been closed for replies.

2 replies

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
February 12, 2020

Hi Metric,

 

This is definitely quite strange behavior. In addition to what Ares has suggested, have you tried swtiching to a different application whenever this situation happens? Have you tried sign out of XD and sign back in?

 

Let us know if that helps. We will try our best to help.

 

Thanks,

Harshika

Ares Hovhannesyan
Community Expert
Ares HovhannesyanCommunity Expert
Community Expert
February 12, 2020

Use the Creative Cloud Cleaner Tool to solve installation issues https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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