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bar.amir
Participant
March 14, 2020
Answered

[Other]-Can't get past welcome screen on small screens in XD.

  • March 14, 2020
  • 1 reply
  • 521 views

I'm using an Asus Zenbook UX303UB. The total height of the display is smaller than the height needed to show the entire XD welcome screen, you can create a new document only through the bottom part of the window. Any attempt to resize the window ends up with no scroll bar, resizing only the top part of it. Kind of ironic. No option to close the "welcome" announcement. Added screenshots from my bigger display to showcase the issue:

 

 

 

 

<The Title was renamed by moderator>

This topic has been closed for replies.
Correct answer Harshika Verma

I understand your frustration. Unfortunately, there is no support for the Asus devices as of now. Please check out Elaine's comment in this uservoice: https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/16602088-asus

 

Hope it helps.

 

Thanks,

Harshika

1 reply

Harshika Verma
Community Manager
Community Manager
March 17, 2020

Hi Amir,

 

We are sorry for the delay in response. Unfortunately, Asus devices are not supported for XD. I would request you to please submit a feature request here: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests so that our engineering team can look into your request.

 

Hope it helps.

 

Thanks,

Harshika

bar.amir
bar.amirAuthor
Participant
March 22, 2020

Hi,

 

How would you call the requested feature? And why did you tag this as a lack of support for Asus devices, and not small-screen devices?

 

B

Harshika Verma
Community Manager
Harshika VermaCommunity ManagerCorrect answer
Community Manager
March 26, 2020

I understand your frustration. Unfortunately, there is no support for the Asus devices as of now. Please check out Elaine's comment in this uservoice: https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/16602088-asus

 

Hope it helps.

 

Thanks,

Harshika