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S
simonf80396115
Known Participant
January 29, 2020
Question

[Other]- Performance issues when using component states

  • January 29, 2020
  • 3 replies
  • 801 views

With some files.. XD is so incredibly slow. The problem has existed for several versions.

Check Video for an example.. Its real time..

 

What can I do?

Simon

 

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3 replies

A
adhee_m
Participant
August 10, 2020

Already half year since this issue posted here. with always the latest version of adobe XD,  i am still experiencing this issue. This has been painful roadblock for me and designers in my company in working on our projects. 

andrewb39087563
andrewb39087563
Known Participant
February 4, 2020

I had the same probelm, tried everything but nothing stopped it, dropped back to v25 to fix

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
January 29, 2020

Hi Simon,

 

We are sorry to hear you are having trouble using Adobe XD and thanks for sharing the video and it looks like your cloud document is not syncing as it shows X in the cloud sign. Would you mind confirming if you're using the latest version of XD (26)? If yes, please try the steps mentioned in this article: https://helpx.adobe.com/xd/kb/issue-saving-xd-file-creative-cloud.html

 

Let us know if that helps.

 

Thanks,

Harshika

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
January 30, 2020

HI Simon, 

 

We would like to follow up on this issue, if the issue has been resolved or not? If not, could you please confirm how many components are in the document that are dragging?

 

We will try our best to help.

 

Thanks,

Harshika

S
simonf80396115Author
Known Participant
February 5, 2020

Hi Harshika

 

Its not resolved. I'm using now the latest 26-Version. Also with 25-Version i had this problems. 

 

About dragging. The Component has around 20 unstances with multiple component-status;) And they are nested with components which have also multiple component-status :). I can send file if you want..

 

Simon

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