Skip to main content
C
Chris24134368xhed
Participant
April 21, 2022
Question

Page won't load correctly in Edge

  • April 21, 2022
  • 1 reply
  • 263 views

Trying to load an XD page in Edge, but it's failing. The page image is partly blurry, the side panel is stuck in a loading state. Confirmed tracker blocking is off, adblocker is off. Issue does not occur in Chrome.

 

Using Edge Version 100.0.1185.44 (Official build) (64-bit) on Windows 11 Pro, Version 21H2, Build 22000.613

 

Console logs show errors:

Xd logging initialized
react_devtools_backend.js:3973 
        
       TypeError: Cannot read properties of null (reading 'getParameter')
    at n.initialize (vendors~player-vector-c5926217668db78a94f8.js:1:140893)
    at share-6ff0007844286eb98c43.js:76:34684
    at share-6ff0007844286eb98c43.js:84:47165
    at Object.initializePlayer (share-6ff0007844286eb98c43.js:26:101973)
    at t.value (share-6ff0007844286eb98c43.js:155:389898)
    at Ms (share-6ff0007844286eb98c43.js:107:94443)
    at t.unstable_runWithPriority (share-6ff0007844286eb98c43.js:115:3871)
    at gr (share-6ff0007844286eb98c43.js:107:41661)
    at Cs (share-6ff0007844286eb98c43.js:107:90647)
    at bs (share-6ff0007844286eb98c43.js:107:79445)
overrideMethod @ react_devtools_backend.js:3973
Aa @ share-6ff0007844286eb98c43.js:107
Fa.i.componentDidCatch.n.callback @ share-6ff0007844286eb98c43.js:107
Gr @ share-6ff0007844286eb98c43.js:107
Hr @ share-6ff0007844286eb98c43.js:107
Ms @ share-6ff0007844286eb98c43.js:107
t.unstable_runWithPriority @ share-6ff0007844286eb98c43.js:115
gr @ share-6ff0007844286eb98c43.js:107
Cs @ share-6ff0007844286eb98c43.js:107
bs @ share-6ff0007844286eb98c43.js:107
(anonymous) @ share-6ff0007844286eb98c43.js:107
t.unstable_runWithPriority @ share-6ff0007844286eb98c43.js:115
gr @ share-6ff0007844286eb98c43.js:107
wr @ share-6ff0007844286eb98c43.js:107
vr @ share-6ff0007844286eb98c43.js:107
ws @ share-6ff0007844286eb98c43.js:107
notify @ share-6ff0007844286eb98c43.js:26
notifyNestedSubs @ share-6ff0007844286eb98c43.js:26
r @ share-6ff0007844286eb98c43.js:26
y @ share-6ff0007844286eb98c43.js:26
(anonymous) @ share-6ff0007844286eb98c43.js:50
(anonymous) @ share-6ff0007844286eb98c43.js:84
(anonymous) @ share-6ff0007844286eb98c43.js:76
nrWrapper @ new-relic-6010f20f86d729edfa54cf36565f9e2051e2eb01.js:23
Promise.then (async)
(anonymous) @ new-relic-6010f20f86d729edfa54cf36565f9e2051e2eb01.js:23
t.createPlayer @ share-6ff0007844286eb98c43.js:76
j @ share-6ff0007844286eb98c43.js:45
(anonymous) @ share-6ff0007844286eb98c43.js:45
Promise.then (async)
o @ share-6ff0007844286eb98c43.js:45
V @ share-6ff0007844286eb98c43.js:45
(anonymous) @ share-6ff0007844286eb98c43.js:45
Promise.then (async)
(anonymous) @ share-6ff0007844286eb98c43.js:45
Promise.then (async)
Y @ share-6ff0007844286eb98c43.js:45
(anonymous) @ share-6ff0007844286eb98c43.js:45
r @ share-6ff0007844286eb98c43.js:1
(anonymous) @ share-6ff0007844286eb98c43.js:91
r @ share-6ff0007844286eb98c43.js:1
(anonymous) @ share-6ff0007844286eb98c43.js:1
(anonymous) @ share-6ff0007844286eb98c43.js:1
new-relic-6010f20f86d729edfa54cf36565f9e2051e2eb01.js:23 
        
       Uncaught Error: webglcontextcreationerror: Could not create a WebGL context, VENDOR = 0xffff, DEVICE = 0xffff, Sandboxed = no, Optimus = no, AMD switchable = no, Reset notification strategy = 0x0000, ErrorMessage = OffscreenContext Creation failed, GpuChannelHost creation failed.
    at vendors~player-vector-c5926217668db78a94f8.js:1:152907
    at nrWrapper (new-relic-6010f20f86d729edfa54cf36565f9e2051e2eb01.js:23:26434)
(anonymous) @ vendors~player-vector-c5926217668db78a94f8.js:1
nrWrapper @ new-relic-6010f20f86d729edfa54cf36565f9e2051e2eb01.js:23
setTimeout (async)
nrWrapper @ new-relic-6010f20f86d729edfa54cf36565f9e2051e2eb01.js:23
(anonymous) @ vendors~player-vector-c5926217668db78a94f8.js:1
nrWrapper @ new-relic-6010f20f86d729edfa54cf36565f9e2051e2eb01.js:23
n.Mb @ vendors~player-vector-c5926217668db78a94f8.js:1
n.initialize @ vendors~player-vector-c5926217668db78a94f8.js:1
(anonymous) @ share-6ff0007844286eb98c43.js:76
(anonymous) @ share-6ff0007844286eb98c43.js:84
(anonymous) @ share-6ff0007844286eb98c43.js:26
value @ share-6ff0007844286eb98c43.js:155
Ms @ share-6ff0007844286eb98c43.js:107
t.unstable_runWithPriority @ share-6ff0007844286eb98c43.js:115
gr @ share-6ff0007844286eb98c43.js:107
Cs @ share-6ff0007844286eb98c43.js:107
bs @ share-6ff0007844286eb98c43.js:107
(anonymous) @ share-6ff0007844286eb98c43.js:107
t.unstable_runWithPriority @ share-6ff0007844286eb98c43.js:115
gr @ share-6ff0007844286eb98c43.js:107
wr @ share-6ff0007844286eb98c43.js:107
vr @ share-6ff0007844286eb98c43.js:107
ws @ share-6ff0007844286eb98c43.js:107
notify @ share-6ff0007844286eb98c43.js:26
notifyNestedSubs @ share-6ff0007844286eb98c43.js:26
r @ share-6ff0007844286eb98c43.js:26
y @ share-6ff0007844286eb98c43.js:26
(anonymous) @ share-6ff0007844286eb98c43.js:50
(anonymous) @ share-6ff0007844286eb98c43.js:84
(anonymous) @ share-6ff0007844286eb98c43.js:76
nrWrapper @ new-relic-6010f20f86d729edfa54cf36565f9e2051e2eb01.js:23
Promise.then (async)
(anonymous) @ new-relic-6010f20f86d729edfa54cf36565f9e2051e2eb01.js:23
t.createPlayer @ share-6ff0007844286eb98c43.js:76
j @ share-6ff0007844286eb98c43.js:45
(anonymous) @ share-6ff0007844286eb98c43.js:45
Promise.then (async)
o @ share-6ff0007844286eb98c43.js:45
V @ share-6ff0007844286eb98c43.js:45
(anonymous) @ share-6ff0007844286eb98c43.js:45
Promise.then (async)
(anonymous) @ share-6ff0007844286eb98c43.js:45
Promise.then (async)
Y @ share-6ff0007844286eb98c43.js:45
(anonymous) @ share-6ff0007844286eb98c43.js:45
r @ share-6ff0007844286eb98c43.js:1
(anonymous) @ share-6ff0007844286eb98c43.js:91
r @ share-6ff0007844286eb98c43.js:1
(anonymous) @ share-6ff0007844286eb98c43.js:1
(anonymous) @ share-6ff0007844286eb98c43.js:1
new-relic-6010f20f86d729edfa54cf36565f9e2051e2eb01.js:23 
        
       Uncaught Error: webglcontextcreationerror: Could not create a WebGL context, VENDOR = 0xffff, DEVICE = 0xffff, Sandboxed = no, Optimus = no, AMD switchable = no, Reset notification strategy = 0x0000, ErrorMessage = OffscreenContext Creation failed, GpuChannelHost creation failed.
    at vendors~player-vector-c5926217668db78a94f8.js:1:152907
    at nrWrapper (new-relic-6010f20f86d729edfa54cf36565f9e2051e2eb01.js:23:26434)
(anonymous) @ vendors~player-vector-c5926217668db78a94f8.js:1
nrWrapper @ new-relic-6010f20f86d729edfa54cf36565f9e2051e2eb01.js:23
setTimeout (async)
nrWrapper @ new-relic-6010f20f86d729edfa54cf36565f9e2051e2eb01.js:23
(anonymous) @ vendors~player-vector-c5926217668db78a94f8.js:1
nrWrapper @ new-relic-6010f20f86d729edfa54cf36565f9e2051e2eb01.js:23
n.Mb @ vendors~player-vector-c5926217668db78a94f8.js:1
n.initialize @ vendors~player-vector-c5926217668db78a94f8.js:1
(anonymous) @ share-6ff0007844286eb98c43.js:76
(anonymous) @ share-6ff0007844286eb98c43.js:84
(anonymous) @ share-6ff0007844286eb98c43.js:26
value @ share-6ff0007844286eb98c43.js:155
Ms @ share-6ff0007844286eb98c43.js:107
t.unstable_runWithPriority @ share-6ff0007844286eb98c43.js:115
gr @ share-6ff0007844286eb98c43.js:107
Cs @ share-6ff0007844286eb98c43.js:107
bs @ share-6ff0007844286eb98c43.js:107
(anonymous) @ share-6ff0007844286eb98c43.js:107
t.unstable_runWithPriority @ share-6ff0007844286eb98c43.js:115
gr @ share-6ff0007844286eb98c43.js:107
wr @ share-6ff0007844286eb98c43.js:107
vr @ share-6ff0007844286eb98c43.js:107
ws @ share-6ff0007844286eb98c43.js:107
notify @ share-6ff0007844286eb98c43.js:26
notifyNestedSubs @ share-6ff0007844286eb98c43.js:26
r @ share-6ff0007844286eb98c43.js:26
y @ share-6ff0007844286eb98c43.js:26
(anonymous) @ share-6ff0007844286eb98c43.js:50
(anonymous) @ share-6ff0007844286eb98c43.js:84
(anonymous) @ share-6ff0007844286eb98c43.js:76
nrWrapper @ new-relic-6010f20f86d729edfa54cf36565f9e2051e2eb01.js:23
Promise.then (async)
(anonymous) @ new-relic-6010f20f86d729edfa54cf36565f9e2051e2eb01.js:23
t.createPlayer @ share-6ff0007844286eb98c43.js:76
j @ share-6ff0007844286eb98c43.js:45
(anonymous) @ share-6ff0007844286eb98c43.js:45
Promise.then (async)
o @ share-6ff0007844286eb98c43.js:45
V @ share-6ff0007844286eb98c43.js:45
(anonymous) @ share-6ff0007844286eb98c43.js:45
Promise.then (async)
(anonymous) @ share-6ff0007844286eb98c43.js:45
Promise.then (async)
Y @ share-6ff0007844286eb98c43.js:45
(anonymous) @ share-6ff0007844286eb98c43.js:45
r @ share-6ff0007844286eb98c43.js:1
(anonymous) @ share-6ff0007844286eb98c43.js:91
r @ share-6ff0007844286eb98c43.js:1
(anonymous) @ share-6ff0007844286eb98c43.js:1
(anonymous) @ share-6ff0007844286eb98c43.js:1

 

    This topic has been closed for replies.

    1 reply

    Chaitanya21936374hmkf
    Community Manager
    Chaitanya21936374hmkfCommunity Manager
    Community Manager
    April 22, 2022

    Hi Chris24134368xhed,

    Hope you are doing well and thanks for reaching out to us!

    Could you please try after clearing the browser cache.

    If you still face the same problem, please help us with short video of it.

     

    Thanks,

    Chaitanya

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices