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thegreatgabbi88
Participant
Jun 19, 2020 6:25 AM UTC
Answered

Password Protect option is missing from SharePane in XD 30 version.

The "password protected" option has disappeared from my Adobe Xd version 30.0.12.14

 

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Arun Kaza
Arun KazaCorrect answer
Adobe Employee
Sep 9, 2020 10:08 AM UTC

Hi,

Can you confirm if you are trying to set a password on an existing link that was published from your document? Please attach a screenshot of the Share mode Properties Inspector that you see. It would help us better guide you based on your scenario.


Note that if you are looking to set password on an existing link that is 'Public' or is showing the link access set as 'Anyone with the link', then you will have to create a new password link. The existing 'Public' link cannot be changed to a Password-Protected link. To create a new link, click on the "Link" drop-down and choose New Link (as shown in this screenshot)
Once you choose New Link, that is when you should be able to see the option of "Anyone with password" in the 'Link Access' dropdown.

You should be able to do this from both Mac & Win platforms. Please let us know if this is not what you see?
Thanks!

 

 

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12 replies

CindyHürlimann
Participant
Sep 9, 2020 8:57 AM UTC

Hello there,

 

Sorry but I dont understand the answer and have the same problem. I cannot set a password anymore, the option is simply gone from the dropdown menu. Is it generally still possible to set a password? Or is everything working by private / public links? this seems like a complicated workaround if I have to invite every person separately in order to have some kind of protection...By the way, I am working on a Windows machine and my collegue on a Mac and for her it is still working to set a password. Is it a Mac / Win issue? Thanks for your feedback!

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Arun Kaza
Adobe Employee
Arun KazaCorrect answer
Adobe Employee
Sep 9, 2020 10:08 AM UTC

Hi,

Can you confirm if you are trying to set a password on an existing link that was published from your document? Please attach a screenshot of the Share mode Properties Inspector that you see. It would help us better guide you based on your scenario.


Note that if you are looking to set password on an existing link that is 'Public' or is showing the link access set as 'Anyone with the link', then you will have to create a new password link. The existing 'Public' link cannot be changed to a Password-Protected link. To create a new link, click on the "Link" drop-down and choose New Link (as shown in this screenshot)
Once you choose New Link, that is when you should be able to see the option of "Anyone with password" in the 'Link Access' dropdown.

You should be able to do this from both Mac & Win platforms. Please let us know if this is not what you see?
Thanks!

 

 

Translate
    CindyHürlimann
    Participant
    Sep 9, 2020 11:26 AM UTC

    Aaaaah that was the problem! Thank you so much. I didnt know that you cant set a password on a previously published public Link. So now it is working. Thanks for your quick response, you made my day :))))

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      MJSimpleInsite
      Participant
      Jun 25, 2020 1:13 PM UTC

      Same issue - the password option is no longer there. This is happening on already created files where a password was in place before the latest update.

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      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      Jun 26, 2020 12:15 AM UTC

      Hi there,

       

      Sorry to hear you are unable to see the password option in XD. It looks like you are experiencing the issue on the files created in the previous version of XD.  Also, after password links are published, you cannot change the link access setting. If you want to change the access settings, you must create a new link. Please see this article for more info: https://helpx.adobe.com/xd/help/share-designs-prototypes.html#Howdoicreatelinksforsharingadesignspecoraprototype

       

      Hope it helps.

       

      Thanks,

      Harshika

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        chrishertz
        chrishertz
        Participant
        Jul 21, 2020 7:21 PM UTC

        I can confirm this worked. I also ensured my XD was up to date.

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        Soar Tech
        Soar Tech
        Participant
        Jun 23, 2020 1:20 PM UTC

        Hello, I am also having this issue. Was this feature moved somewhere else?

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        Harshika Verma
        Community Manager
        Harshika VermaCommunity Manager
        Community Manager
        Jun 19, 2020 3:33 PM UTC

        Hi there,

         

        We are sorry to hear you are unable to see the option of password in share pane in XD. Would you mind confirming if this is a new file created in the XD 30 version? If it's an old file, could you please try creating a new link of this file and see if the option appears for you?

         

        We will try our best to help.

         

        Thanks,

        Harshika

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          Mohit_Pilania
          Mohit_Pilania
          Participant
          May 13, 2021 7:47 AM UTC

          Hi Harshika,

          I am working on new file with latest version(40) but password option is missing.

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