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phillips88344928
Participant
Jan 28, 2021 10:36 AM UTC
Question

Password protection of XD documents inactive

Hello,

 

I would like to publish a XD document protected by a password. I can enter a password, but the button to create a link is gray and inactive. 

What can I do? 

 

I selected "development" and "password".

 

Thank you for help. 

 

Kind regards,

Phillip  

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    4 replies

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    Jan 28, 2021 12:08 PM UTC

    Hi Phillip,

     

    Thanks for reaching out. Please refer to this similar discussion: https://community.adobe.com/t5/adobe-xd/password-protect-option-is-missing-from-sharepane-in-xd-30-version/td-p/11220939?page=1

     

    Feel free to reach out if you have any other questions or issues in the future.

     

    Regards

    Rishabh

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      phillips88344928Author
      Participant
      Jan 28, 2021 2:27 PM UTC

      Hi Rishabh,

       

      thanks a lot for the link! I am sorry to say, that my issue is slightly different. 

      The button "create link" stays inactive...

       

       

      Best regards,

      Phillip 

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      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      Jan 28, 2021 5:17 PM UTC

      Hi Phillip,

       

      Thanks for sharing the screenshot. Would you mind checking if you meet the minimum password protection as it looks like it says 8 characters? Please try to create a new link and share results with us. I would also suggest you to please make sure you are on the current version of XD (36.2)

       

      We will try our best to help.

       

      Thanks,

      Harshika

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