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Participant
December 1, 2019
Question

Paste (ctrl+v) doesn't work

  • December 1, 2019
  • 1 reply
  • 907 views

I can't copy & paste any item or artboard on my XD, because just 'paste(CTRL+V)' menu isn't active.

This problem appeared after reinstalling of OS (windows10 64bit), before it worked perfectly. 

While 'copy' works properly, 'paste' always stays in gray color.

How can I solve this problem? I actually re-installed XD several times.

 
 
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1 reply

Adobe Employee
December 2, 2019

Hello Nbartem,

 

We are sorry to hear you're facing trouble. Workaround for this you can use the paste from the context menu or goto Edit-> Paste

 

We would like to know a few more details like-

  • What is the OS & XD version of your machine?
  • Is it happening with all the files or with a specific file?
  • Could you please share a short video of the issue? So that we can understand better.

 

Regards,

Arpitha

Adobe XD

Participant
December 2, 2019

Context menu doesn't work too. I don't know how to open Edit-> Paste, where is it?

I use windows 10 64 bit and latest version of XD. It is happening with all files, images and text.

Harshika Verma
Community Manager
Community Manager
December 2, 2019

Hi Nbartem,

 

Thank you for sharing the details asked by Arpitha. We would also request you to please check the latest update to your graphic card driver. 

 

  • Have you tried toggling to a different window and application & return to XD?
  • Would you mind sharing the screenshot of your about XD info page?

 

We will try our best to help.

 

Thanks,

Harshika